Privacy policy

Information collected Humble Seramas may collect your name, email address, phone number, state, contact preference, bird preferences, budget range, pickup or shipping preference, inquiry text, order and payment status, IP-derived security information, and communications consent. Payment-card details are handled by Stripe and are not stored by Humble Seramas.

How information is used Information is used to respond to questions, manage the waitlist, match customers with availability, process and fulfill purchases, prevent abuse, maintain business records, and improve customer service. Marketing email or text updates are sent only with the corresponding consent. Transactional messages may be sent to answer a request or fulfill an order.

Service providers Supabase stores website and customer records; Stripe processes payments; HubSpot supports customer follow-up; Zapier routes approved social publishing; and configured email or bot-protection providers support notifications and abuse prevention. These providers process information under their own security and privacy terms.

Retention and choices Records are retained as reasonably needed for service, operations, legal obligations, dispute prevention, and security. You may request correction or removal from future availability messages by emailing sunsaberltd@gmail.com. Some transaction or legal records may need to be retained.

Security and policy changes Reasonable administrative and technical safeguards are used, but no online system can promise absolute security. Material changes will be posted here with a revised effective date.